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FREQUENTLY ASKED QUESTIONS
Orders
To place an order with us, visit our website and browse our extensive catalog of stainless steel appliances. Once you’ve selected the products you need, add them to your cart and proceed to checkout. Follow the prompts to provide shipping information and payment details, and your order will be confirmed.
Our delivery times vary depending on your location and the availability of the products you’ve ordered. Typically, we aim to deliver within 2-5 business days. To get a more precise estimate, you can contact our customer support team, who will be happy to assist you with delivery details.
Yes, we offer order tracking services for your convenience. You will receive a tracking number via email once your order ships. Simply input this number on our website or the courier’s site to monitor the progress of your delivery. This allows you to stay informed about the status of your order from dispatch to delivery.
Shipping
Our standard shipping time for stainless steel appliances at Experts Commercial Kitchen is typically 3 to 5 business days. However, please note that shipping times may vary depending on your location and product availability. We recommend checking the estimated delivery date during the checkout process for more precise information.
Yes, we do offer international shipping for our stainless steel appliances. We understand that our customers may be located worldwide, and we are committed to providing our products to a global customer base. Shipping costs and delivery times for international orders may vary, so please contact our customer support team for specific information regarding your location.
We primarily use reputable shipping carriers such as FedEx, UPS, and DHL to deliver our stainless steel appliances. Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number on the carrier’s website to monitor the status and location of your shipment in real-time, ensuring you stay informed about your order’s progress.
Payment
At Experts Commercial Kitchen, we offer a variety of payment methods to cater to your convenience. You can make payments using cash, mobile money, bank transfers, or major credit and debit cards. We strive to ensure a seamless payment experience for our customers.
No, there are no additional charges for online payments made through our website. We are committed to transparent pricing, and you’ll only pay the exact amount for your stainless steel appliances. However, please check with your bank or payment provider for any fees on their end.
Absolutely! We provide detailed invoices and receipts for all purchases made from Experts Commercial Kitchen. After you complete your order, you will receive an email with the invoice attached. You can also request a physical copy when you visit our store or during delivery for your records and peace of mind.